Privacy Notice

Introduction

Welcome to WorkClever Courses ("we," "us," or "our"), we are committed to protecting your privacy and respecting your personal data.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you:

Purchase our digital course(s).
Interact with our marketing communications.
Contact us with enquiries.

Please read this policy carefully to understand our practices regarding your personal data.

WorkClever Courses is the data controller responsible for your personal information collected through your direct interactions with us. Our contact details are provided at the end of this Privacy Policy.

Our digital course(s) are hosted on the Kajabi platform. Kajabi also acts as a data processor and has its own privacy policy. This policy primarily addresses how we handle your data when you interact with us directly, such as during purchase and our marketing efforts.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website or by directly contacting you. Please check this policy periodically for updates.

Personal Information We Collect About You

We collect personal information from you in the following ways:

Information You Provide Directly:

Purchase Information: When you purchase our digital course, you will provide us with information such as your name, email address, billing address, and payment details (although payment details are processed directly by Kajabi or our payment gateway).
Contact Information: If you contact us via email, contact forms, or other means, we may collect your name, email address, and any other information you provide in your communication.
Marketing Sign-ups: If you subscribe to our mailing lists or express interest in receiving marketing communications, we will collect your name and email address.
Account Information (within Kajabi): When you access the digital course on Kajabi, you may create an account. The information you provide within Kajabi is subject to Kajabi's privacy policy.

Information We Collect Automatically:

Usage Data (via Kajabi): Kajabi may collect information about your use of the digital course, such as login times, progress, and interaction with content. This information is primarily governed by Kajabi's privacy policy.
Technical Data: When you interact with our website or marketing emails, we may automatically collect certain technical information such as your IP address, browser type, operating system, device information, and browsing patterns. We may use cookies and similar tracking technologies for this purpose.

How We Use Your Personal Information

Most commonly, we will use your personal information in the following circumstances:

Where it is necessary for the performance of a contract we have with you: This includes processing your purchase of the digital course and providing you with access to the course materials on Kajabi.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests: This includes:

Responding to your enquiries and providing customer support.
Analysing and improving our digital course and marketing efforts.
Preventing fraud and ensuring the security of our systems.
General business administration.
Marketing our services to you, where you have shown interest or have consented (see below).

Where we have your consent:

Sending you marketing communications about our digital courses, coaching services, and related resources, where you have opted in to receive such communications. You have the right to withdraw your consent at any time (see "Your Rights" section).

Where it is necessary to comply with a legal obligation: This may include responding to legal requests or fulfilling regulatory requirements.

Specific Purposes for Processing Your Data:

To process your purchase of the digital course and manage your access on the Kajabi platform.
To communicate with you regarding your purchase, updates to the course, and support.
To respond to your enquiries and provide customer service.
To send you marketing communications where you have opted in or where we have a legitimate interest in doing so (e.g., informing existing customers about relevant information).
To analyse your use of our services and improve our offerings.
To ensure the security and functionality of our website and systems.
To comply with legal and regulatory obligations.

Sharing Your Personal Information

We may share your personal information with the following categories of recipients:

Kajabi: As our digital course platform provider, Kajabi will have access to your personal information necessary to provide you with access to the course. Their use of your data is governed by their own privacy policy.
Payment Processors: If payments are processed directly through our website (outside of Kajabi's native system), we will share necessary payment information with our chosen payment processors. These processors will have their own privacy policies.
Service Providers: We may engage third-party service providers to assist us with tasks such as email marketing, website analytics, and customer support. These providers will only have access to your personal information to the extent necessary to perform their services and are contractually obligated to protect your data.
Professional Advisors: We may share your information with our professional advisors, such as lawyers and accountants, where necessary for legal or financial purposes.
Legal Authorities: We may disclose your personal information to legal authorities if required to do so by law or in response to a valid legal request.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the acquiring entity. We will notify you if such a transfer occurs and your personal information becomes subject to a different privacy policy.

We will only share your personal information with third parties who have agreed to handle your data in accordance with data protection laws and our instructions.

International Transfers of Your Personal Information

Your personal information may be transferred to and stored in countries outside the UK and the European Economic Area (EEA), particularly as Kajabi's servers may be located globally. These countries may have data protection laws that are different from the laws in the UK.

If we transfer your personal information outside the UK and EEA, we will ensure that appropriate safeguards are in place to protect your personal data in accordance with UK GDPR. These safeguards may include:

Transferring to countries that have been deemed to provide an adequate level of protection by the UK government.
Implementing Standard Contractual Clauses approved by the UK government, which provide a legal framework for the transfer of personal data.

By purchasing our digital course and providing us with your personal information, you consent to such transfers where necessary for the performance of the contract (providing the service) and will use appropriate safeguards like UK-approved Standard Contractual Clauses (SCCs).

Data Security

We are committed to ensuring the security of your personal information. We have implemented appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include:

Using secure servers and encryption technologies.
Implementing access controls to restrict who can access your personal information.
Regularly reviewing and updating our security measures.

However, please remember that no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We will only retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

The specific retention period will depend on the nature of the personal information and the purposes for processing. For example:

We will typically retain your purchase information for as long as you have access to the digital course and for a period afterwards to manage our records and handle any potential queries.
If you have subscribed to our marketing list, we will retain your contact details until you unsubscribe.
We may need to retain certain information for longer periods to comply with legal obligations.

Once the retention period expires, we will securely delete or anonymise your personal information.

Your Rights

Under UK GDPR, you have several rights regarding your personal information:

The right to access: You have the right to request a copy of the personal information we hold about you.
The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
The right to erasure ("right to be forgotten"): In certain circumstances, you have the right to request that we delete your personal information.
The right to restrict processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
The right to data portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
The right to object: You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.
Rights in relation to automated decision making and profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling,which produces legal effects concerning you or similarly significantly affects you.
The right to withdraw consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the details provided at the end of this Privacy Policy. We may need to verify your identity before fulfilling your request.

Cookies and Similar Technologies

Our website and marketing emails may use cookies and similar tracking technologies to collect information about your browsing behaviour. You can manage your cookie preferences through your browser settings.

Links to Other Websites

Our website or marketing materials may contain links to other websites that are not operated by us. We are not responsible for the content or privacy practices of these third-party websites. We encourage you to review the privacy policies of any websites yƒou visit.

If you have any questions about this Privacy Policy or our data protection practices, please contact us at: info@workclever.co.uk

We are committed to addressing your concerns and ensuring the privacy of your personal information.

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